Code of Ethics
This Code of Ethics applies to all the direct sellers of Nexus Sanghi Private Limited (the “Company”) to ensure integrity, fairness, and compliance with applicable laws.
I, Nexus Direct Seller, confirm that I am the direct seller of the Company and confirm to have read and understood the following code of ethics applicable to me. I confirm that I will follow and abide by the following code of ethics at all times:
1. Integrity and Honesty
• I will conduct business with honesty, transparency, and fairness.
• I will avoid deceptive, misleading, or unethical sales practices.
• I will provide accurate and complete information about our products, services, and compensation plans.
• I will adhere to the vision, mission, and values of the Company when conducting business.
2. Compliance with Laws and Company Policies
• I will adhere to all applicable local and national laws, including direct selling regulations.
• I will follow all company regulations and policies, as they are updated from time to time.
• I will not engage in any form of fraud, misrepresentation, or unlawful activities.
• I will use only approved marketing content provided by the Company, both digitally and in physical form.
3. Fair Sales Practices
• I will ensure that customers understand the product, pricing, and terms before making a purchase.
• I will allow customers to make informed decisions without undue pressure or coercion.
• I will honor refund and cancellation policies of the Company and other legal requirements.
• I will portray products and services honestly, without making claims not backed by officially released company literature.
4. Ethical Recruitment
• I will recruit individuals based on their interest and suitability, not through false promises or exaggerated earnings claims.
• I will not require recruits to make unnecessary purchases as a condition of joining.
• I will accurately represent the compensation plan of the Company and will not misrepresent the revenue potential of the compensation plan.
• I will not exaggerate how much of the activities can be done exclusively from home and will explain the importance of interpersonal communication in direct selling.
5. Identification and Representation
• I will always carry the ID card issued by the company with correct credentials.
• I will clearly introduce myself, my association with the Company, and the purpose of my interaction when approaching prospective customers or direct sellers.
6. Product Representation
• I will promote products honestly, without making false claims about benefits, results, or performance.
• I will provide complete and accurate information about product usage and potential effects.
• I will provide all necessary information to customers and prospective direct sellers only from the content approved by the Company.
7. Training and Development
• I will undertake regular training sessions without discrimination or prejudice against any team member.
• I will use only company-approved training material for business development and mentorship.
• I will conduct leadership duties by assisting, guiding, and mentoring other direct sellers in the company.
8. Respect and Professionalism
• I will treat customers, team members, and competitors with respect and professionalism.
• I will avoid making negative, defamatory, or false statements about competitors or customers or other sellers and will not do anything that will jeopardise the reputation and good will of the Company.
• I will respect the relationships between customers and direct sellers; I will not attempt to sabotage or influence them unethically.
9. Consumer Protection
• I will ensure transparency in pricing, commissions, and incentives.
• I will provide receipts and relevant documentation for every transaction.
• I will respect customers' rights and privacy, ensuring no misuse of personal data.
10. Reporting and Accountability
• I will report any malicious activities or unethical conduct by team members or other direct sellers to the Company.
• I will maintain confidentiality of business information and data, using it solely for business growth and not for personal advantage.
11. No Misuse of Company Name or Branding
• I will not misrepresent affiliation with the Company.
• I will use company branding, trademarks, and materials only as per authorized guidelines.
• I will conduct business in a manner that upholds and protects the reputation of the Company and its officials.
12. Conflict of Interest
• I will avoid engaging in activities that conflict with the company’s interests.
• I will disclose any potential conflicts of interest to the company for resolution.
13. Consequences of Violation
• I understand that violations of this Code of Ethics may result in disciplinary action, including warnings, suspension, or termination of my association with the Company.
• I understand that the Company reserves the right to take legal action in cases of serious misconduct.
By engaging with the Company, I agree to uphold this Code of Ethics and contribute to a fair, honest, and ethical business environment.